Privacy Policy

1. Introduction

At ServersBay, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

•   Name, email address, phone number, and billing address        
•   IP address and browser information
•   Account credentials
•   Communication records when you contact our support team

2.2 Usage Data

We automatically collect information about how you interact with our services, including:

• Pages visited and features used
• Time spent on our platform
• Technical information about your device and internet connection
• Referring websites

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our services
• To process payments and manage your account
• To respond to your inquiries and provide customer support
• To send administrative information, such as updates, security alerts, and support messages
• To improve our website and services
• To comply with legal obligations

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We will securely delete your information when it is no longer needed.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Data analytics providers
• Customer support services
• Email delivery services

These third parties are contractually obligated to use your information only for the purposes for which we disclose it to them.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate information
• Right to delete your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@serversbay.com